How do I make a booking?

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Bookings can be made exclusively through our website booking form. Once your request is submitted, you will receive a confirmation email with payment instructions. A booking is considered confirmed only after payment has been received.

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Is payment required in advance?

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​Yes. Full payment is required in advance to confirm your booking.

Unpaid bookings are not reserved and may be released without notice.

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What payment methods do you accept?

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We accept secure online payments via major debit and credit cards. All payments are processed through a trusted payment provider in compliance with EU regulations.

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Will I receive an invoice or payment confirmation?

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Yes. A payment confirmation and invoice will be issued once payment is successfully completed and sent to the email address provided during booking.

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What happens if my flight is delayed or I miss it?

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If your flight is delayed or missed, you must inform us immediately by email or phone. Early notification allows us to adjust schedules and provide the best possible solution. Failure to notify us may result in the booking being treated as a no-show.

 

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How late can I make a booking?

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Bookings should be made as early as possible. Last-minute bookings are subject to availability and cannot be guaranteed without prior confirmation and payment.

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Who should I contact if I need to make changes?

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All booking changes or urgent matters must be communicated directly via email or phone as listed on our Contact page. Changes are subject to availability and may incur additional charges.

 

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Are your services legally compliant in Ireland and the EU?

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Yes. Premium Chauffeur Van operates in compliance with Irish and EU regulations. Full legal terms, cancellation conditions and data protection details are available in our Terms & Conditions and Privacy Policy.